“The Industry’s Best Agenda!”

To see the event schedule, including registration and exhibit hall hours, click here.

Click here to learn more about how our 2019 agenda will address the critical challenges and greatest opportunities in retail with new Core Curriculum Courses.

— Indicates a Core Curriculum Course

Sunday — March 3, 2019

10:00am - 7:00pm
Registration & Badge Pickup
Session 1:1:45pm - 2:25pm

Track 1:

Next Generation Retail Experiences: The Transformation of Physical Retail

Track Room 1

Core Curriculum Courses

Innovations in Store Design

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Matt Judge, North American Regional President, Eight Inc.

Ryan Babenzien, Founder & CEO, Greats

Mike Groffenberger, Managing Director, Retail, The RealReal

Krystina Gustafson, VP Content, Shoptalk (Emcee)

Track 2:

The New Retail Organization: Culture and Leadership

Track Room 2

Core Curriculum Courses

The Digital Transformation of Traditional Retailers and Brands

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Suzanne Hader, Chief Marketing Officer, John Hardy

Doug Straton, Chief Digital Commerce Officer, The Hershey Company

Narayan Iyengar, SVP, Digital & eCommerce, Albertsons

Zia Daniell Wigder, Chief Global Content Officer, Shoptalk (Interviewer)

Track 3:

Marketing and Today's New Consumer: Research and Insights

Track Room 3

Core Curriculum Courses

New Insights on Retail Evolution from Research Organizations

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Ken Cassar, Principal Analyst, VP, Rakuten Intelligence

Piers Fawkes, Founder, PSFK

Mark Berry, EVP, US, Ipsos Marketing, Ipsos

Katy Fryatt, Special Projects, Shoptalk (Emcee)

Track 4:

Startup Pitch

Track Room 4

Startup Pitch


Hai Hu, Founder & CEO, Retail Deep

Sri Sharma, Founder & CEO, Increasingly

Chelsie Lee, Co-Founder & CEO, Shipsi

Eliad Inbar, Co-Founder & CEO, Tangiblee

Sebastian Mueller, Founder & Chief Technology Officer, rapitag

Asaf Shapira, Co-Founder & CEO, Mystore-E

Session 2:2:30pm - 3:10pm

Track 1

Technologies Enabling New Physical Experiences

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Nata Dvir, EVP, General Business Manager - Beauty, Macy's

Ben Hassing, SVP, eCommerce & Technology, Walmart China, Walmart

Mark Berinato, VP, Experience Design, Panera Bread

Krystina Gustafson, VP Content, Shoptalk (Interviewer)

Track 2

Core Curriculum Courses

The New Digital Organization

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JJ Fleeman, President, Peapod Digital Labs & Chief eCommerce Officer, Ahold Delhaize USA, Peapod

Amy Eschliman, SVP/GM of ecommerce, Sephora

Jonathan DelFino, SVP, Omnichannel Management, Swarovski

Wijnand Jongen, CEO, Thuiswinkel (Interviewer)

Track 3

Core Curriculum Courses

New Insights on Retail Evolution from Consulting Firms

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Jose Gomes, President, North America, dunnhumby

Shweta Bhardwaj, Partner, Bain & Company

Lokesh Ohri, Partner/Principal, Deloitte

Katy Fryatt, Special Projects, Shoptalk (Emcee)

Track 4

Startup Pitch


Les Karpas, CEO, LexSet

Kobi Wu, Founder & CEO, VisuWall

Roy Avidor, Co-Founder & CEO, Cymbio

Simon Foster, Founder & CEO, Chatter Research

Ronny Sage, Founder & CEO, ShoppingGives

Hagar Rips, Co-Founder & CEO, Ladingo

Session 3:3:15pm - 3:55pm

Track 1

Core Curriculum Courses

Track Keynote: Changing Retail Formats and Footprints

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Paula Price, Chief Financial Officer, Macy's

Phil Wahba, Senior Writer, Fortune (Interviewer)

Sharon Price John, President & CEO, Build-A-Bear

Krystina Gustafson, VP Content, Shoptalk (Interviewer)

Track 2

Core Curriculum Courses

Driving Innovation at Large Brands and Retailers

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Brendan Cahill, VP, PRH Labs, Penguin Random House

Celeste Burgoyne, EVP, Americas, lululemon

Sonja Moosburger, Chief Operating Officer, MediaMarktSaturn N3XT GmbH

Tricia Patrick, Managing Director, Advent International (Interviewer)

Track 3

Core Curriculum Courses

New Insights on Retail Evolution from Top Universities

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Barbara Kahn, Patty & Jay H. Baker Professor of Marketing, The Wharton School

Donna L. Hoffman, Louis Rosenfeld Distinguished Professor of Marketing & Co-Director, Center for the Connected Consumer, George Washington University School of Business

Katy Fryatt, Special Projects, Shoptalk (Emcee)

Track 4

Startup Pitch


Taylor Romero, Founder & CEO, Spruce Labs

Bernd Schoner, Co-Founder & CEO, DeepMagic

Bill Thayer, Co-Founder & CEO, Fillogic


Julian Counihan, Partner, Schematic Ventures

Annie Kadavy, Partner, Redpoint Ventures

Cheryl Cheng, General Partner, BlueRun Ventures


Deborah Weinswig, Founder & CEO, Coresight Research

4:00pm - 4:45pm
Tabletalks (Prescheduled Only)
4:50pm - 5:05pmGeneral Session Room
Opening Remarks
5:05pm - 5:25pmGeneral Session Room
Nordstrom: Keeping Customers at the Center of its Strategy

Erik Nordstrom, Co-President, Nordstrom

Courtney Reagan, Retail Reporter, CNBC (Interviewer)

5:25pm - 5:45pmGeneral Session Room
Facebook, Building Shopping Experiences for the Changing Consumer

Mark Rabkin, VP Ads & Business Platform, Facebook

Tanya Dua, Senior Advertising Reporter, Business Insider (Interviewer)

5:45pm - 6:05pmGeneral Session Room
Reinvigorating Macy’s Customer Experience URL / IRL

Jill Ramsey, Chief Digital Officer, Macy's

Rachel Shechtman, Brand Experience Officer, Founder of STORY, Macy's

6:00pm - 8:30pm
An Evening With Code Commerce (Separate Registration Required)
6:00pm - 7:30pm
Shoptalk Welcome Reception (Exhibit Hall)
6:15pm - 7:00pm
Drinks with Speakers (Exhibit Hall)