“The Industry’s Best Faculty!”

Shawn Outler, EVP & Chief Diversity Officer

Shawn Outler

EVP & Chief Diversity Officer, Macy's

As the Executive Vice President, Licensed Businesses, Food Services and Multicultural Initiatives at Macy’s, Inc., Ms. Outler oversees Macy’s licensed partner businesses, including Finish Line, Louis Vuitton and LensCrafters, as well as the Food Services Group, which creates and operates omnichannel gourmet dining and shopping experiences, such as Starbucks, Taste Bar Cafés, Tea Forte, Stonewall Kitchen and Macy’s Candy Kitchen. She also leads Macy’s multicultural business development and The Workshop at Macy’s, an exclusive retail development and mentorship program created by Shawn to educate and prepare minority and women-owned business owners for growth and success in the retail industry. Since its launch in 2001, The Workshop has become a benchmark for retail supplier diversity.  

Ms. Outler is a native of Queens, NY. She is a graduate of the Whitman School of Management at Syracuse University in Syracuse, NY, where she earned a dual Bachelor of Science degree in Marketing and Transportation & Distribution. Ms. Outler currently resides in New York City.