Level 1 Sponsor
HERO® connects online shoppers live with associates in-store through chat and livestreaming. From anywhere in the world, an online customer can feel like they are shopping the store with the confidence to then buy online. Crucially, associates can benefit from online sales and web traffic for the very first time, supercharging their earning potential.
Today, thousands of store associates across US, Europe and Asia use HERO to connect with digital customers in a whole new way. The company has rapidly forged multi-year partnerships with leading luxury groups including LVMH and Richemont and global brands including John Varvatos, Jonathan Adler, Credo Beauty, Men’s Wearhouse, Jos A Bank and Harvey Nichols.
Based in New York and London, HERO was founded in late 2015 by Adam Levene and is backed by private investors. In 2018, company was recognized for its innovation by NRF and has been featured in WSJ, WWD, Forbes and PSFK